TOOTTEE PRIVACY POLICY

INTRODUCTION

Toottee ("Company," "we," "us," or "our") respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Toottee website (https://www.toottee.com), the Toottee mobile application ("App"), and the associated Toottee smart device ("Device").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy.

1. SCOPE AND APPLICABILITY

This Privacy Policy applies to all information we collect through our:

• Website (https://www.toottee.com)
• Mobile application
• Smart device
• Email, text, and other electronic communications between you and Toottee
• Customer support channels

This Privacy Policy does NOT apply to any information collected through:

• Offline means
• Third-party websites, applications, or services not operated by Toottee
• Any other websites, applications, or services that maintain their own separate privacy policies

2. CHILDREN'S PRIVACY & COPPA COMPLIANCE

Toottee is committed to protecting children's privacy and complying with the Children's Online Privacy Protection Act (COPPA). While our products are designed for use by children, all accounts and device setup must be managed by parents or legal guardians over the age of 18.

2.1 Information Collection from Children

We collect limited personal information about children through their parents/guardians during Device setup, including:

• Child's first name or nickname
• Child's birthdate
• Family member names (for personalization)
• Voice interactions with the Device

2.2 Parental Rights and Control

• Parental consent is required before any collection of children's personal information
• Parents can review their child's activity at any time through the App
• Parents can request deletion of their child's information by emailing privacy@toottee.com
• Parents can revoke consent and delete their account at any time

2.3 Voice Data Processing

• Audio interactions are immediately transcribed into text
• Original audio recordings are deleted within 24 hours of processing
• Text transcriptions are retained for up to 90 days to:
  • Allow parent review
  • Improve service quality
  • Maintain child safety
  • Comply with legal obligations

3. INFORMATION WE COLLECT

3.1 Adult User Information

From parents/guardians, we collect:

• Full name
• Email address
• Phone number
• Billing information
• Account credentials
• Device preferences and settings
• Family context information

3.2 Child User Information

With parental consent, we collect:

• First name or nickname
• Birth date
• Voice interactions
• Usage patterns
• Device interaction history

3.3 Automatic Data Collection

Our systems automatically collect:

• Device identifiers
• IP addresses
• Browser type
• Operating system information
• App usage statistics
• Error logs
• Performance data

4. HOW WE USE YOUR INFORMATION

4.1 Primary Purposes

We use collected information to:

• Provide and maintain our services
• Personalize user experience
• Process and respond to voice commands
• Enable parental monitoring
• Improve our products and services
• Send administrative information
• Maintain account security

4.2 Secondary Purposes

With your consent, we may also use information to:

• Send marketing communications
• Conduct research and analysis
• Develop new features
• Provide customer support

5. INFORMATION SHARING AND DISCLOSURE

5.1 Third-Party Service Providers

We may share information with trusted vendors who help us:

• Process payments
• Host our services
• Analyze data
• Send communications
• Provide customer support

All service providers are contractually obligated to:

• Use data only for specified purposes
• Maintain strict confidentiality
• Implement appropriate security measures
• Comply with COPPA and other applicable regulations

5.2 Legal Requirements

We may disclose information if required to:

• Comply with law
• Respond to legal requests
• Protect user safety
• Defend our legal rights
• Prevent fraud or abuse

5.3 Business Transfers

If Toottee is involved in a merger, acquisition, or sale of assets, user information may be transferred as part of that transaction. We will notify users of any such change in ownership or control of their personal information.

6. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information, including:

• End-to-end encryption for data transmission
• Secure data storage with encryption at rest
• Access controls and authentication
• Regular security audits
• Employee training on data protection
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

7. YOUR RIGHTS AND CHOICES

7.1 Account Information

You can:

• Access your account information
• Update your personal information
• Request deletion of your data
• Opt out of marketing communications
• Control privacy settings in the App

7.2 Parental Controls

Parents/guardians can:

• Review children's activity
• Modify privacy settings
• Delete children's information
• Control third-party sharing
• Revoke consent

7.3 Data Subject Rights

Depending on your location, you may have rights to:

• Access your personal information
• Correct inaccurate data
• Request data deletion
• Object to processing
• Request data portability
• Withdraw consent

8. INTERNATIONAL DATA TRANSFERS

We may transfer, store, and process your information in countries other than your own. Data privacy laws vary by country; however, we take appropriate safeguards to require that your information remains protected in accordance with this Privacy Policy.

9. RETENTION OF INFORMATION

We retain personal information only for as long as necessary to:

• Provide requested services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

Specific retention periods:

• Audio recordings: 24 hours
• Voice transcriptions: 90 days
• Account information: Duration of active account
• Usage data: 12 months
• Marketing preferences: Until opt-out

10. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update this Privacy Policy at any time. We will notify you of any material changes by:

• Posting the new Privacy Policy on our website
• Sending an email to the primary account holder
• Displaying a notice in the App

Continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

11. CONTACT INFORMATION

If you have questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

Toottee
Email: privacy@toottee.com
Address: [Your Company Address]
Phone: [Your Company Phone]

© 2025 Toottee. All Rights Reserved.